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Reviews

Raleigh’s ServiceMaster Rapid Recovery takes pride in our ability to help our residential and commercial customers minimize damage and inconvenience as much as possible.  It’s always gratifying when the people we serve go out of their way to thank us for a job well done.

Here is a very small sample of the some of the customer reviews we’ve received.  To get more information about our satisfied customers and the variety of successful jobs we’ve handled, please feel free to contact us by filling out the contact form to the right.

At the deadline we needed to have all the flooring and 2 feet of drywall torn out of each flooded unit.  Chris Dowdall called in extra help and by 10AM the next day we passed inspection with flying colors.

On Sunday , June 30, 2013 I received a call at 4:40PM that a community I managed flooded. I called Chris Dowdall with ServiceMaster Rapid Recovery.  By 6PM Chris had multiple crews on the ground working.

Tuesday, August 2, 2013 the Town of Chapel Hill sent a team to inspect the 45 flooded units. They came with condemned signs.  Their intentions were to condemn the structures, which would’ve displaced the residents of 45 units and hurt property values. They commented that of all the flooded sites they inspected, ours were in the best shape. After a lengthy discussion the town gave us a deadline of the next day at 10AM.  At the deadline we needed to have all the flooring and 2 feet of drywall torn out of each flooded unit.

Chris Dowdall called in extra help and by 10AM the next day we passed inspection with flying colors. The units were not condemned. ServiceMaster Rapid Recovery continued to help dry out the units until we were able to start rebuilding. Chris’s crew and expertise were invaluable during this crisis.

– Marie Pierce, Resource Property Management, Cary, NC

Responsive and someone you can count on.

Highly recommend!  Chris Dowdall, the ServiceMaster Rapid Recovery Manager, is easy to work with and will get the job done.  He’s responsive and someone you can count on.  While I hope anyone won’t ‘need’ the services for restoration/water damage, I recommend Chris Dowdall at ServiceMaster Rapid Recovery if you do.

– Brett L, Raleigh, NC

They did an amazing job quickly packing out the apartment and were very conscientious when moving my things.

I used ServiceMaster Rapid Recovery to pack out my apartment after it flooded from an upstairs water heater. If not for their help, I don’t know what I would have done. They did an amazing job quickly packing out the apartment and were very conscientious when moving my things. Not only did they store my belongings for upwards of a week, they completely moved me back in to another unit. During the whole experience, I really felt that they were concerned about my situation and genuinely wanted to help. I couldn’t be happier with the treatment and service I received during such a stressful time. I would recommend ServiceMaster Rapid Recovery 100% and am confident that if the need should ever arise, I will use them again. Thank you ServiceMaster Rapid Recovery for the amazing job well done!!

ServiceMaster Rapid Recovery responded quickly, reducing the potential impact of the moisture damage, and for a reasonable price.

I had a small water heater leak that was not detected for over a week.  The water condensed to steam and put a lot of moisture on the inside of the basement wall and ceiling.  ServiceMaster Rapid Recovery responded quickly, reducing the potential impact of the moisture damage, and for a reasonable price.  I would recommend ServiceMaster Rapid Recovery and Chris Dowdall to anyone who needs assistance in this area.

– Bill C, Cary, NC

 

– Allyson V, Raleigh, NC